Reference

Privacy Policy: What We Hold and Why

Your account details, the bKash or Nagad reference attached to each transfer and the phone you sign in from all sit under one written policy, and you can ask for a copy whenever you like.

Copy of your data on requestCookie control in your browserWallet references onlyRemoval after account closure
dustruco Privacy Policy: What We Hold and Why
DATA HANDLING RULES

Cookies, Sign-In Checks and Retention

A short session cookie keeps you signed in while you move between the lobby and your wallet. Block it in the browser and you will be asked for your password plus the one-time code on every page reload. Passwords sit hashed rather than in plain text, and a fresh code goes to your registered number whenever a device you have not used before signs in. Round records and wallet references are kept while the account is open so a dispute can be settled, then cleared on the schedule your local law sets.

Session cookies

One cookie holds your login for the length of a visit. Blocking it signs you out on each page load, though the game lobby and wallet still work once you log back in.

Sign-in codes

A one-time code reaches your registered number when an unfamiliar device signs in. It expires quickly and cannot be reused on a second login or passed to someone else.

What we keep

Phone number, name, wallet references from bKash, Nagad or Rocket, and round history. Each field has a stated purpose, and anything without one gets deleted rather than archived.

Retention and changes

Wallet settlement records outlive a closed account for the period local rules require. Ask for a correction and we log the request, our reply and the date it was resolved.

ASKING US DIRECTLY

How to Reach Us About Your Data

Privacy questions go through the same support desk that handles wallet problems, so you never have to hunt for a separate contact. Write in from the email tied to your account and say what you want — a copy of what we hold, a correction to a saved number, or a deletion request once the account is closed. Replies come back in English, and the desk can pull up a bKash, Nagad or Rocket transaction reference while you are still in the conversation.

Team online

Email request

Send a message from the address registered on your account so we can match it to your profile. Tell us the change you want and we confirm what we need next.

Live chat

Open the chat panel while you are signed in. It is the quicker route for a question about a saved phone number or a wallet reference you no longer recognise on your statement.

Account closure

Ask us to close the account and we stop using your profile for anything new. Wallet settlement records stay on file for the period local rules require, then get removed.

Questions About This Privacy Policy

Nearly everything people ask us comes down to three things: what we store, who sees it, and how to get it removed. The answers below cover a copy request, a wallet reference, cookie control, the records we cannot delete, and what shifts if you move country. If your case is not here, the support desk will take it directly from your registered email.

Yes. Write from the email on your account and ask for a copy. We send the profile fields, the wallet references and the round history tied to your user ID.

We store the wallet number you send from and the transaction reference your wallet returns, because a deposit query cannot be settled without them. Card numbers are never held on our side.

Your browser settings control them. Blocking the session cookie means you sign in again after every page load, so keep it on if you use the lobby on a phone.

Login access stops and the profile is no longer used for anything new. Wallet settlement records stay for the period local rules require, then get removed on that schedule.

The support desk handles it. Message from your registered email, describe the field that is wrong, and we reply with the correction or the reason we cannot make it.

It can. Your account is opened under the rules of the region you signed up from, and eligibility plus payment access follow your local law. Tell support if you relocate.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.